Terms of Service

Last updated: April 3, 2026

These Terms of Service ("Terms") govern your use of the TalkBase platform (the "Service") operated by MAXOPEN LLC ("we", "us", "our"). By using the Service, you agree to these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

TalkBase is an AI-powered meeting assistant that provides:

  • Audio and video recording of meetings via Chrome extension, desktop application, or web interface
  • AI-powered transcription and speaker identification
  • Real-time translation in 20+ languages
  • AI analysis, task extraction, and artifact generation
  • Integrations with third-party tools (Slack, Jira, Trello, ClickUp, GitHub, Telegram, Google Drive)
  • Team collaboration features with organizations and role-based access

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access.

4. Subscription and Billing

Free Trial: New users receive 7 days of free access to all features. An additional 7 days are granted upon adding a payment method.

Paid Plans: After the trial period, continued access requires a paid subscription (Standard or Team Pro). Subscriptions are billed monthly or annually via Stripe.

Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period. No refunds are provided for partial periods.

Seat-Based Billing: Team plans are billed per seat. Adding or removing seats adjusts billing proportionally.

5. Acceptable Use

You agree not to:

  • Record meetings without the consent of all participants, where required by applicable law
  • Use the Service for any unlawful purpose
  • Upload malicious content or attempt to compromise the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with third parties
  • Exceed reasonable usage limits or abuse the Service
  • Resell or redistribute the Service without written authorization

6. Recording Consent

You are solely responsible for obtaining all necessary consents before recording any meeting. Laws regarding recording consent vary by jurisdiction. Some jurisdictions require all-party consent. We recommend informing all meeting participants that the meeting is being recorded.

7. Intellectual Property

Your Content: You retain all ownership rights to your recordings, transcripts, and uploaded documents. By using the Service, you grant us a limited license to process your content solely to provide the Service.

Our Service: The Service, including its design, code, AI models, and documentation, is the intellectual property of MAXOPEN LLC. You may not copy, modify, or create derivative works of the Service.

8. AI-Generated Content

Meeting notes, summaries, technical specifications, presentations, and other content generated by AI are provided as-is. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and verifying AI-generated content before relying on it.

9. Third-Party Integrations

The Service integrates with third-party tools. Your use of those tools is governed by their respective terms of service. We are not responsible for the availability, accuracy, or practices of third-party services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAXOPEN LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Termination

We may suspend or terminate your access if you violate these Terms. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which MAXOPEN LLC is registered, without regard to conflict of law principles.

15. Contact Us

MAXOPEN LLC
Email: [email protected]